Warm Lighting, Thoughtfully Supported.

We carefully prepare each NoorLightingCo table lamp with protective packaging and attention to detail. If your order arrives damaged or you need support after purchase, our team will help provide a clear and timely solution.

60-Day Returns
1-Year Limited Warranty
↻ Start a Return ◷ Contact Support

Quick Answers

How long is the return period?
We offer a 60-day return window from the delivery date. Items should be unused, undamaged, and returned in their original packaging whenever possible.
When will I receive my refund?
Once your return is received and inspected, refunds are usually processed within 5–10 business days. Your bank or payment provider may require additional time to post the refund.
What does the warranty cover?
Our 1-year limited warranty covers manufacturing defects related to structural or electrical components under normal indoor use.

Return Policy

Return Eligibility
Products may be returned within 60 days of delivery if they are unused, in original condition, and include the original packaging. Please contact us before sending any return.
Return Process
To start a return, please email us with your order number, the product name, and a short explanation. Our team will provide the next steps.
Refunds and Fees
Refunds are issued to the original payment method after the returned item has been reviewed. If the product arrives damaged or incorrect, please include photos so we can assist quickly.
Non-Returnable Items
Used, damaged, altered, or incomplete products may not be eligible for return. Final sale or special-order wholesale items may also be excluded.
Safe Return Packaging
Table lamps should be returned with protective packaging around both the lampshade and base. We recommend using the original box and inserts whenever possible.

Warranty

1-Year Limited Warranty
NoorLightingCo provides a 1-year limited warranty covering defects in materials, structure, or electrical components under normal indoor use.
Submit a Warranty Request
Please email your order number, photos or videos of the issue, and a short description to support@noorlightingco.com.

Care & Safety

For indoor use only. Keep your table lamp away from direct moisture, outdoor exposure, and unstable surfaces.

Use compatible LED bulbs only. We recommend low-heat LED bulbs to protect the lampshade and maintain safe everyday use.

Clean the lampshade and base gently with a soft dry cloth. Avoid harsh chemicals, alcohol-based cleaners, or abrasive materials.

Small surface variations in texture, color, or finish are part of the decorative character of the product.

Trade & Wholesale

NoorLightingCo supports boutiques, home decor stores, retailers, interior studios, and wholesale buyers looking for warm, artful table lamps.

For wholesale inquiries, please contact us with your company name, desired table lamp styles, estimated quantity, and delivery requirements.

Email: support@noorlightingco.com

Policy Updates

We may update our return, warranty, care, or wholesale policies from time to time to better serve our customers and retail partners.

The policy version shown on this page applies to current orders and inquiries unless otherwise stated.

Contact

For order support, returns, warranty questions, or wholesale inquiries, please contact our team.

Email: support@noorlightingco.com

How may we assist you?