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Policy Of The Law
Welcome to NoorLightingCo. This Policy Of The Law explains the general terms, responsibilities, and service principles that apply when customers, wholesale buyers, retailers, boutiques, interior studios, home decor stores, and business partners use our website, place orders, or communicate with our team.
NoorLightingCo provides wholesale lighting and home decor products, including table lamps, pendant lights, floor lamps, decorative lighting, and home decor accents. By visiting our website or purchasing from NoorLightingCo, you agree to follow the policies and service standards described on our website.
Website Use
NoorLightingCo operates this website to provide product information, wholesale lighting options, order services, customer support, and business communication.
Customers and visitors may use our website for lawful, personal, retail, or business purchasing purposes. You agree not to misuse the website, interfere with normal website operation, copy content without permission, submit false information, or use the website in a way that may harm NoorLightingCo, other customers, or normal business activity.
Product Information
We do our best to provide clear and accurate product information, including product names, descriptions, images, pricing, and available details.
Because lighting and home decor products may vary slightly due to photography, screen display, production batches, materials, finishes, or packaging, minor differences in color, texture, size, or appearance may occur.
NoorLightingCo aims to present products honestly and professionally, but customers are encouraged to review product details carefully before placing an order.
Pricing and Currency
All prices on NoorLightingCo are listed in USD.
We aim to keep pricing clear and consistent for retail customers and wholesale buyers. Product prices may be updated when necessary due to changes in product availability, material costs, operational costs, promotions, or business adjustments.
The final order price shown at checkout is the price that applies to your purchase.
Order Acceptance
When you place an order on NoorLightingCo, you agree to provide accurate and complete information, including your name, email address, shipping address, billing details, and any required order information.
After an order is placed, NoorLightingCo may review the order before processing. We reserve the right to contact customers for additional information if needed to confirm an order, correct an address issue, or support proper fulfillment.
An order may not be processed if the provided information is incomplete, inaccurate, suspicious, or unable to be verified.
Shipping Policy Reference
Orders are usually processed within 1–3 business days after confirmation.
The estimated delivery time is generally 6–12 business days after shipment. NoorLightingCo offers free shipping on all products.
Customers are responsible for providing a complete and accurate shipping address. If an incorrect or incomplete address causes delivery issues, our team will do its best to assist, but NoorLightingCo may not be responsible for delays or failed delivery caused by incorrect customer information.
Return and Refund Policy Reference
NoorLightingCo offers a 60-day return policy and free returns for eligible orders.
Returned items should be unused, in original condition, and returned with original packaging whenever possible. Once an eligible return is approved, received, and reviewed, refunds are generally processed within 5–10 business days.
For return or refund requests, customers should contact:
Customer Responsibility
Customers are responsible for reviewing product information, order details, shipping information, and website policies before placing an order.
By purchasing from NoorLightingCo, you confirm that the information you provide is accurate and that you understand our shipping, return, refund, and customer service policies.
Wholesale buyers, retailers, boutiques, and business customers are also responsible for reviewing product suitability for their store, project, display, or resale needs before purchase.
Wholesale and Business Purchases
NoorLightingCo supports wholesale buyers, retailers, boutiques, interior studios, home decor stores, and business customers.
Wholesale customers are encouraged to contact us before placing large or business-related orders if they have questions about products, quantities, delivery planning, or product presentation.
We aim to provide professional support for business buyers, but each buyer is responsible for confirming that selected products meet their own retail, display, resale, or project requirements.
Intellectual Property
All website content, including brand name, text, images, product descriptions, page layout, graphics, logos, and other materials displayed on NoorLightingCo, belongs to NoorLightingCo or is used with appropriate permission.
Visitors may not copy, reproduce, modify, distribute, publish, or use our website content for commercial purposes without written permission from NoorLightingCo.
Account and Information Accuracy
If customers create an account, submit an inquiry, or place an order, they are responsible for keeping their information accurate and up to date.
NoorLightingCo is not responsible for problems caused by incorrect email addresses, wrong shipping addresses, incomplete names, outdated contact details, or inaccurate business information provided by the customer.
Payment and Security
Customers agree to use valid and authorized payment methods when placing orders on NoorLightingCo.
Payment information is handled through secure payment processing systems. NoorLightingCo does not directly store full payment card details. We take reasonable steps to protect customer information and support a safe shopping experience.
Limitation of Responsibility
NoorLightingCo works to provide reliable products, clear service, and helpful support. However, we are not responsible for indirect losses, business interruptions, resale losses, missed project deadlines, display changes, or other indirect damages caused by shipping delays, product differences, customer address errors, carrier issues, or circumstances outside our normal control.
Our responsibility is generally limited to the value of the product purchased, where appropriate and permitted by our service policies.
Website Availability
We aim to keep our website available and functioning properly. However, website access may occasionally be interrupted due to maintenance, technical updates, system issues, or third-party service interruptions.
NoorLightingCo is not responsible for temporary website unavailability, display errors, or technical issues beyond our direct control.
Policy Updates
NoorLightingCo may update this Policy Of The Law, along with other website policies, when needed to reflect changes in our services, products, order process, customer support, or business operations.
Updated policy content will be posted on our website. Customers are encouraged to review our policies before placing an order.
Contact Us
For questions about this policy, website use, orders, wholesale support, shipping, returns, refunds, or customer service, please contact us at:
Website:
noorlightingco.com
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