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Shipping Policy
At NoorLightingCo, we are committed to providing a smooth, reliable, and wholesale-friendly shipping experience for retailers, boutiques, interior studios, home decor stores, and business buyers. We understand that timely delivery is important for retail planning, store displays, customer orders, and seasonal merchandising.
Order Processing Time
Orders are typically processed and prepared for shipment within 1–3 business days after the order is confirmed.
During order processing, our team carefully reviews the order details, prepares the products, and arranges shipment to ensure each package is handled properly before dispatch.
Estimated Delivery Time
The estimated delivery time is generally 6–12 business days after the order has been shipped.
Delivery times may vary depending on order volume, shipping carrier operations, destination, and other logistical conditions. Once your order has been shipped, tracking information will be provided when available so you can follow the delivery progress.
Free Shipping
NoorLightingCo offers free shipping on all products.
There is no additional shipping charge at checkout. All product prices are listed in USD, allowing wholesale buyers and retail customers to review pricing clearly and consistently.
Wholesale Order Shipping
We support wholesale lighting and home decor orders for retailers, boutiques, interior studios, and home decor businesses.
For wholesale orders, we aim to pack and ship products efficiently while maintaining proper handling standards. Larger orders may require additional preparation depending on product quantity, package size, and item type. Our team will do its best to ensure wholesale orders are processed smoothly and shipped within the stated processing timeframe whenever possible.
Shipping Confirmation and Tracking
After your order has been shipped, you may receive a shipping confirmation with tracking details.
Tracking updates may take some time to appear after the package has been handed over to the carrier. Please allow the carrier system time to update shipment information.
Shipping Address
Please make sure your shipping address is complete and accurate before placing your order.
NoorLightingCo is not responsible for delays or delivery issues caused by incorrect, incomplete, or outdated shipping information provided at checkout. If you notice an error in your shipping address, please contact us as soon as possible at:
We will do our best to assist before the order is shipped.
Delivery Issues
If your package is delayed, marked as delivered but not received, or shows unusual tracking activity, please contact us and we will help review the situation.
Our customer support team will assist with checking available tracking information and communicating with the shipping carrier when necessary.
Lost or Damaged Packages
If your order arrives damaged or appears to be lost during transit, please contact us with your order number and clear photos of the package or damaged item when applicable.
We will review the issue and provide assistance based on the order situation.
Returns Related to Shipping
NoorLightingCo supports a 60-day return policy and offers free returns.
Once an eligible return is approved and received, refunds are generally processed within 5–10 business days. For more information, please refer to our Refund Policy.
Contact Us
For shipping questions, order tracking assistance, wholesale delivery support, or address updates, please contact us at:
Website:
noorlightingco.com
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